Payments and refunds
Paying by bank transfer
payment slip and international transfers, waiting orders and marking a transfer as received.
Buyers can pay by bank transfer if you switch it on under Settings → Payments → Bank transfers. The order holds its seats until the date to pay; its tickets admit nobody until the money arrives.
- The reference is made from the order number, so buyer and organizer see the same number.
- Domestic buyers get a payment slip with QR; set International to show IBAN, BIC and an RF reference instead.
- Waiting orders have their own Bank transfers tab in Orders, sorted by the date to pay.
- Bank transfer received (on the order or in the list’s menu) marks it paid, issues the invoice and sends the tickets.
- Cancel the order releases the seats at once. If the date passes, seats go back on sale and the buyer is told.
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