Tickets print by themselves once the sale is done. After printing the till asks whether they came out — press No — print again if not. Reprint last prints the last sale again.
Test print
Test print (no sale) prints what is in the basket on the chosen design, struck through with TEST. Nothing is sold or reported, and its QR is refused at the gate.
Previous orders
Each sale shows what it held and its tax status — Reported, Not reported yet, Reporting failed, No reporting needed. Print tickets, Print receipt, Email and Storno are on each.
Email lets you choose the address, name, template, language and attachments; the content can be edited before sending. Ask for a name — it is saved to your contacts.
Finding any order
Type an order number (1234-2026), a surname or an email in the search box — this also finds online orders, for a buyer who comes to the counter.
The buyer says the tickets never arrived?
Open the order in the panel: Order data → Emailed to shows every email, with delivered or failed. Check the address and press Email again.