Entry and check-in

Scanning tickets at the gate

Phones, tablets or Zebra scanners — no app to install.

  1. Open Security in the menu.
  2. Choose the fixture and the gate you stand at, then Confirm.
  3. Allow the camera when the browser asks.

The gate matters: a ticket for the north stand scanned at the south gate is refused on purpose.

Camera buttons

ButtonWhat it does
Flip cameraFrom the selfie camera to the back one
Camera pickerChooses a particular camera; remembered on the device
RescanRestarts a frozen picture
FocusRefocuses for a code that will not read

A code from a mailed ticket can be typed in — the code printed under the QR, such as TKL-405FE572. Dedicated Zebra scanners are switched on under Settings → Entry.

The counters

Scanned at this entrance is your gate; underneath, scanned / sold for the fixture and, where there are season tickets, the holders separately. The last scans are listed newest first.

The best support in ticketing

A real person on duty, with name and phone on your till and gate screens. On big nights our team is on site.