Events and tickets
Where an event is sold: web, till or both
Sales channels on events, season tickets, prices, stands and single seats.
On the event
| Option | What it does |
|---|---|
| Web and POS | Both sell once the event is published (default) |
| POS from the sale start, web from publication | The box office opens before the website |
| POS only | Sold at the till only — never shown on the web |
| Web only | The till does not offer it |
Season tickets have the same choice (Web and POS, Web only, POS only).
On a price
Every price category has Sold on: Web and POS, Web only or POS only. A till-only concession never becomes the “from” price the website advertises, and an order with a price its side does not sell is refused.
On a stand
- On sale — switched off, nothing is sold into the stand for this fixture, on the web or at the till.
- Available on — Web and POS, Web only or POS only, also for standing blocks.
- A stand drawn in several parts with the same name is one row; capacity can be set part by part.
- Only reachable with the link sells a stand through a private link — for away fans or partners.
On a single seat
In the floorplan editor tick Locked and set the sales channel to WEB only: the seat is closed on the web but the till can still sell it. Such seats are teal on the till’s plan.
The best support in ticketing
A real person on duty, with name and phone on your till and gate screens. On big nights our team is on site.