Features
Everything Ticklio does, feature by feature
15 feature pages, each with how it works and a club that uses it.
01
Ticket sales
Duplicate last week’s fixture, let sale windows follow the date, and sell on the web, at the till and at Petrol.
02
Seating plans
Draw your stadium or hall once and sell every seat on the web and at the till, with season-ticket holders kept in their seats.
03
Season tickets
A fixed seat and entrance for every fixture, sold on the web or at the till, printed as a card or kept in the phone.
04
Pricing, coupons and fees
Price policies, presales, volume deals and coupons, with add-on fees and a service charge you set.
05
Upsells and extras
Offers appear when the right thing is in the basket: an extra match, a bundle, a shuttle or a VIP pass.
06
Tickets and wallet
Design tickets and badges once; print thermal or A4, or add them to Apple and Google Wallet.
07
Entry and access control
Scan on any phone without an app, or with Zebra scanners; every gate, steward and scan on record.
08
Box office and tax authority
Seats, tickets, merch and drinks on one sale, cards through SumUp, every invoice confirmed with tax authority.
09
Merchandise, drinks and stock
Jerseys with names and numbers, pre-orders, packages and drinks, with stock kept across every warehouse.
10
CRM and forms
Web buyers, till buyers, season holders and imports in one contact list, with consent and lifecycle kept for you.
11
Marketing and invitations
Design mails, send them to segments, automate reminders and flows, and see the revenue each mail brought.
12
Sales channels
Your own domain, your club website, the Ticklio events page and Petrol, all from one stock of seats.
13
Club management
Members, parents, trainings, attendance and fees in one place, with a portal for families and coaches.
14
Conferences and networking
Sell tickets, check guests in at the desk, print badges and let attendees book meetings with each other.
15
Reports and insights
Live sales, a season dashboard, every report as a spreadsheet, and a bot that answers questions.
Full catalogue
All 222 features, filter by organizer
Ticket sales 23
How it worksOnline ticket shop
Sell tickets on a fast, mobile-first shop under your own name, with seats, standing areas and categories in one basket.
Your own domain
The shop runs on your club's or venue's own web address, with your logo, colours and pages.
Duplicate for next fixture
Copy last week's event with a new opponent and date; prices, sale windows and texts follow automatically.
Event import from spreadsheet
Bring a whole season's fixtures in from a CSV in Slovenian or English columns, checked before import.
Rule-based sale windows
Presales and sale windows open and close by rules such as 'the day before at 23:59', so they move with the fixture.
One-click publishing
Publish an event with one click, and see straight away which stands still have no price.
Events that come off by a rule
An event leaves the site by a rule you set, not by a date you have to remember to change.
Client preview link
Send a private preview link so the club or promoter can check an event before it goes live.
Text and SEO from patterns
Event descriptions, info boxes and SEO texts are written once as a pattern and filled in for every fixture.
Readable fixture addresses
Every fixture gets a clean web address that says which match it is, good for sharing and search.
Timeslot events
Sell one event in timeslots, repeated every day, for tours, exhibitions or training camps.
Files with the confirmation
Attach a seat map, parking permit or programme to a ticket category; it travels with the order confirmation.
Four languages
The shop, tickets and emails work in Slovenian, English, Croatian and Serbian.
Basket held for ten minutes
Seats in the basket are held for ten minutes from the last change, so nobody loses a seat at checkout.
One basket for tickets and products
Tickets, season tickets and shop items go into the same basket and are paid together.
Sign in with Google or Facebook
Buyers can create an account or sign in with Google or Facebook in one tap.
Country offered at checkout
The checkout offers the shopper's country before they answer, so forms are quicker to fill.
Large orders as links
A large online order gets its tickets as download links instead of a heavy attachment.
Live thank-you page
After paying, the thank-you page counts the tickets as they are prepared.
Add to calendar and WhatsApp share
Event pages offer 'Add to calendar' for Google, Apple and Outlook and a 'Share on WhatsApp' link.
FAQ with rich text
Answer buyers' questions on the event page with formatted FAQ answers.
‘Last tickets’ and ‘Sold out’ labels
Show 'Last tickets' and 'Sold out' on events automatically, with a preview before you switch them on.
Organizer home page that fills itself
Your shop's home page builds itself from what is on sale, with the season on the front page.
Seating plans 20
How it worksSeat plans drawn for you
Send us your stadium or hall and we build the seat plan before your first sale.
Seat builder
Build new seating plans yourself in a drawing tool: sections, rows, tables, standing areas, shapes and text.
Pick your seat online
Buyers choose their own seat on an interactive plan, on phone or desktop.
Paint price categories
Click a section, a row or drag a box to give seats their price category; colours show what is priced.
Seat numbering rules
Row labels A–Z, AA, without I and O, odd or even seats, left or right — numbered the way your venue is.
Accessible seats
Mark wheelchair places, companion seats and seats with a restricted view.
Best seats first
Set the pitch or stage centre; buyers who buy by section get the best free seat automatically.
Checks before publishing
Before publishing, the builder lists unpriced seats, duplicate labels, overlaps and unnamed sections.
Publish history and restore
Every publish of a plan is kept; restore an earlier version as a draft in one click.
Preview as buyer
See the plan exactly as a buyer will, with category colours and seats nobody can buy greyed out.
Edit a plan already in use
Change a seating plan that is already selling without losing sold seats or their tickets.
Add a stand without redrawing
Add a new stand to a plan without making the whole plan again.
Smart guides and rotation
Smart guides, rotation and whole-sector editing, as in design tools.
Print a seating plan
Print a seating plan for stewards, the box office or the stage manager.
Filter the plan by category
Buyers can filter the stadium plan by price category to find what they want.
Who has this seat
Click a seat on the event plan to see who holds it.
Keep a stand shut for one fixture
Close a stand for a single fixture without changing the plan.
How full each stand is
See how full every stand is, season tickets included.
Seats kept for the till
Keep chosen seats off the web shop and leave them to the box office.
Fonts and labels on the plan
Texts on the plan in your choice of typeface, weight and style.
Season tickets 12
How it worksSeason tickets
Sell season tickets with a fixed seat and entrance for every home fixture.
Season tickets on web, till or both
Choose whether a season ticket sells online, at the box office, or in both places.
Season ticket import
Import existing season ticket holders from a spreadsheet; holders join your contacts.
Own sections and presales
Season tickets have their own sections and presales, separate from single matches.
Renewal before general sale
Give holders a presale window to keep their seat before seats go on general sale.
Season ticket on another ground
When a fixture is played on another ground, season tickets get seats or a gate there.
Gate counts season tickets
The gate counts season ticket holders separately from single tickets.
Season tickets in the wallet
Season tickets go into Apple and Google Wallet and work at every fixture.
Personalized season tickets
A season ticket can carry the holder's name and photo-ready details.
Custom season ticket cards
Design, print and personalize physical season ticket cards in your club's look.
Fixtures after season sales close
Fixtures stay on the season ticket once its sales close, so holders keep entering.
Season ticket report
A season ticket report beside the event report: sold, used and income.
Pricing, coupons and fees 16
How it worksPrice categories
Any number of price categories per event: adults, children, students, members, VIP.
Web-only or till-only prices
A price can be sold only online, only at the box office, or in both places.
Promo codes
Promo codes for events or the whole season, with limits and validity.
Shop promo codes
Separate promo codes for shop products, managed in the product library.
Volume deals
Automatic discounts when a buyer puts more tickets in the basket.
Presales with their own prices
Early-bird and presale prices that switch over by rule.
Free tickets for partners’ members
Give a partner's members a free ticket with their own code or list.
Your prices, no hidden fees
Fans pay the price you set, with VAT shown on the invoice.
Card payments to your account
Stripe or Revolut on your own account — the money goes straight to you.
Bank transfer and UPN slip
Buyers can pay by bank transfer with a UPN QR slip; the order waits for the payment.
Bank transfers from abroad
Bank transfer instructions for buyers paying from abroad, with IBAN and country.
Pending transfer orders
Orders waiting for a bank transfer have their own tab and can be cancelled before the due date.
Refunds through Stripe
Refund a card payment and cancel the tickets it paid for, in one step.
Card fees on settlements
Card fees shown on orders and in reports, for organizers we prepare settlements for.
‘From’ price on cards
Category cards can show a chosen 'from' price.
Free entry and guest prices
Zero-price tickets for guests, children or invitations, still counted at the gate.
Upsells and extras 10
How it worksOffers in the basket
Offers that appear once the right ticket is in the basket — a scarf with the match ticket.
VIP hospitality
Sell VIP hospitality as an extra service on a seat's ticket, online and at the till.
Shuttle or night’s stay
Add a shuttle bus or a hotel night to a ticket as an extra.
Personalized merch upsell
Offer a jersey with name and number during checkout.
Parking and extras
Parking, programmes and other extras sold beside the ticket.
Upsells per organizer
Each organizer keeps their own upsells and shows them where they fit.
Packages
Sell a bundle at one price made of other products, such as a starter pack.
Items on sale
Put shop items on sale with a crossed-out price.
Extras on the ticket
The extra is named on the ticket next to the price, so stewards see it.
Smart offers
Offers that match what the buyer already has in the basket.
Tickets and wallet 12
How it worksApple and Google Wallet
Tickets and season tickets go into Apple Wallet and Google Wallet.
Personalized tickets
Print the buyer's name on the ticket and in the wallet pass.
Ticket designer
Design your tickets in your own colours, with crests, sponsors and banners.
Thermal tickets
Tickets laid out exactly for 80 mm thermal paper, with crests, sponsors and invoice.
A4 PDF tickets
Printable A4 tickets with wallet badges for buyers who prefer paper.
Four tickets on one A4 sheet
Print four tickets on one A4 sheet at the box office.
Sponsors on tickets
Sponsor logos on every ticket, managed per organizer.
Crests filled in for you
Your crest and banner are ready in the designer; the next-fixture wizard asks for the opponent's.
Organizer details on tickets
Tickets name the responsible organizer with its own address.
Ticket list by email
Tickets arrive by email right after payment, in the buyer's language.
A contact’s tickets with QR codes
Open any contact and see their tickets with QR codes, to resend in seconds.
Remove one ticket from the basket
A buyer can take a single ticket out of the basket.
Entry and access control 13
How it worksPhone scanning, no app
Any smartphone scans tickets at the gate in the browser — no app to install.
Professional scanners
Dedicated handheld Zebra scanners for busy gates and bad weather.
VenueBox at the gate
A small box at the gate keeps scanning working even when the internet does not.
Already-scanned to the second
A ticket scanned twice says how many seconds ago it went through.
Choose and flip the camera
Pick which camera scans and flip it with one button.
Turned-away list
Used Tickets shows who got in and who was turned away.
Stop one ticket
Block a single ticket at the gate without changing its QR code.
Gates per stand
Entrances and gate times per stand, with home and away sectors.
Another organizer’s ticket refused
A ticket for another organizer's event is refused at your gate.
Busload check-in
Check in a whole busload at once.
Gate manual
A built-in manual for gate staff.
Scan result in words
Every scan result is spelled out clearly, with the ticket category.
Gate counters
Live counters at every gate: in, refused, season tickets.
Box office and tax authority 18
How it worksBox office till
A browser till for tickets, season tickets and shop items on one sale.
FURS fiscal invoices
Every invoice fiscalized with the tax authority automatically, with EOR and ZOI.
SumUp card reader
Take cards at the counter with a SumUp reader connected to the till.
Shift opening checks
Opening a till checks the fiscal register and the card reader.
Cash count and closing
Count the drawer, close the shift and email the report to whoever answers for the money.
Tills close themselves
A till left open closes its own shift when the day turns.
Quick add
Sell a few seats without picking them off the map.
Pick seats on the plan
Shift-click a run of seats on the plan to price and add them in one step.
Hold seats instead of selling
Reserve seats at the till for someone who pays later.
Email tickets from the till
Email the tickets and a thank-you message, in the buyer's language.
Buyer kept as contact
Name, email and phone for the buyer; they are kept as a contact.
Invoice per sale type
Tickets and goods on one sale get an invoice each, 80 mm or A4.
Reprint and undo
Reprint the last sale in one press and undo beside the basket.
Offline warning
The till says when it cannot reach the server.
Who rang it up
Every till sale records who made it.
Refused invoices resent
Fiscal invoices the tax authority refused are offered to it again.
Barcode sales
Scan a product's barcode at the till and it goes straight into the basket.
Till manual
A manual for the till inside the panel.
Merchandise, drinks and stock 15
How it worksClub shop
Sell jerseys, scarves and other merch online and at the till.
Name and number on jerseys
Shoppers personalize a jersey with a name and number, priced field by field.
Sizes and colours
Products with sizes and colours, one image gallery, one stock for all sizes.
Warehouses
Stock per warehouse, with goods received at purchase prices.
Transfers between warehouses
Move stock between warehouses with a transfer document.
Stocktake by scanning
Count stock by scanning: each scan is one piece.
Write-offs and corrections
Write off damaged goods and correct documents, with a PDF of what changed.
EAN barcodes
EAN-13, EAN-8, UPC and GTIN codes on every variation, checked and unique.
Pre-orders
Sell products on pre-order until a date with a delivery note.
To order from suppliers
A report of what is short, by product and size, to order from suppliers.
Drinks at the bar
Sell drinks and food at the bar till with fiscal invoices.
Shipping zones
Delivery prices by zone, including 'all other countries'.
On or off sale per channel
Put a product on or off sale, or keep it for one channel.
Product info boxes
Products carry their own description and info boxes.
Product report
Sales per product, size and channel.
CRM and forms 14
How it worksOne contact list
Every buyer, holder and guest lands on one contact list.
Segments from purchases
Build segments from what people bought: event, category, product, date.
Contacts added by hand
Add contacts to a segment without importing them.
Contact import and export
Import and export contacts and marketing data as spreadsheets.
Consent management
Marketing consent and preferences per contact, with a page they control.
Delete or hide in batches
Hide or permanently delete contacts a batch at a time, GDPR-ready.
Contact form with source
The contact form says where a message came from and keeps it.
Forms and personalization fields
Collect extra details on tickets, optional or required.
Activity log
See who changed what, and follow a change through the panel.
Several organizers, one person
One staff member can work for several organizers with one login.
Two-factor sign-in
Protect the panel with an authenticator app.
WhatsApp bot
The Ticklio bot answers fans' questions on WhatsApp and hands over to a person when needed.
Orders search
Find orders by the name on a ticket or a full name.
Order correction on record
Correct an order or its payment type after the fact, with a record.
Marketing and invitations 16
How it worksEmail campaigns
Send campaigns to one or several segments; each person gets one mail.
Your own sender
Campaigns leave from your own mail provider under your address.
Email designer
Design emails with buttons, see them as they will arrive.
Templates for email, SMS and web
Templates for email, SMS and landing pages, with season-long tags.
Landing pages
Landing pages from templates for campaigns and invitations.
VIP invitations and RSVP
Invite guests, collect RSVPs with +1 and confirm by email.
RSVP closes before the game
Answers close automatically before kick-off.
Attendance list as PDF or CSV
The attendance list of an invitation in tabs, PDF and CSV.
Guest lists
Hand out a list of tickets for one fixture to named people.
Click reports
See what people clicked, link by link, and revenue each mail brought.
Quiet hours
Campaigns are not sent during quiet hours.
Attachments in mails
Campaigns and confirmations can carry attachments.
Your unsubscribe page
Every word of the unsubscribe page is yours to write.
AI social posts
Draft social posts for upcoming events: announcement, reminder, match day.
Shared media library
A media library with your pictures and Ticklio's shared folders.
Emails in four languages
Every system email in Slovenian, English, Croatian and Serbian.
Sales channels 11
How it worksWeb shop
Your own online shop, on your domain or ours.
Embed on your website
Paste one line to put your events on your own website, in your colours.
Events feed
A feed of your events any website can read.
Box office
The till sells the same seats live, no double sales.
Petrol points of sale
Tickets for sale at Petrol stations.
Sales channels per event
Choose where each event is sold.
Ticklio events page
Every event on sale at Ticklio organizers on one page.
Google Search Console
Verify your own domain in Search Console.
SEO-ready pages
One H1, clean addresses and proper 404s for search engines.
Ticket import
Import tickets sold elsewhere with their buyers.
Media sponsor on embed
Show a media sponsor on your embedded events.
Club management 17
How it worksTicklio Academy
Club administration for youth academies: members, parents, teams and age groups.
Online enrolment
An enrolment form families fill in; the club accepts with one click.
Club fees with UPN slips
Fees per team or member with discounts, UPN slips and reminders.
Bank statement matching
Read payments from the bank statement and match them by reference.
Card payment of fees
Families pay fees by card in the portal through Stripe or Revolut.
Training schedule
Weekly trainings for a whole season, matches and cancellations.
Attendance on a phone
Coaches take attendance with one tap, even without signal.
Parent and coach portal
Families see schedules, attendance and fees; coaches see their teams.
Club messages
Team groups and private conversations between club, coaches and families.
Announcements
The club or a coach writes to families, with read confirmation.
Consents
Families give or withdraw consents; every decision is kept.
Academy shop
Members-only kit at member prices, collected at the club.
Kit hand-out list
A list of paid kit by player, team and size to hand out.
Coach pay
Coach pay per session and a report of hours.
Testing and scouting
Club tests, results over time and a scouting list.
Grant reports
Members by gender and birth year and hours held per team for grant applications.
Several legal entities
Teams run by different legal entities of one club, each billing its own fees.
Conferences and networking 13
How it worksRegistration desk
Scan on a phone, print the badge at the desk.
Badge designer
Design badges in the ticket designer.
Walk-in registration
Register people who arrive without a ticket.
Speakers marked
Mark attendees as speakers.
Arrivals screen
The desk shows who has arrived.
Print queue
A phone-to-desk print queue.
Matchmaking
Attendees find the right people and book meetings.
Meeting tables and slots
Set tables, slots and meeting hours per day.
My day
Each attendee's own programme and meetings.
Networking sign-in with ticket
Sign in to networking with the ticket in hand.
Meetings screen for organizers
The organizer sees all meetings on a screen.
Attendee list as spreadsheet
Export and import the attendee list.
Badges on or off per event
Choose per event whether badges are printed.
Reports and insights 12
How it worksEvent report
Sales per event, category and channel.
Season at a glance
One page with all fixtures of a season.
Invoices and add-ons report
Sums per fixture from the invoices.
Every report as spreadsheet
Download any report as a spreadsheet.
Orders export
Orders to CSV or PDF with totals.
Dashboard pulse
The dashboard says what is on you today.
Stock reports
Stock, movements and units per warehouse.
Academy reports
Attendance, open fees and grant overviews.
Campaign reports
Opens, clicks and revenue per campaign.
Gate statistics
Who entered, when, and who was refused.
Closing documents
A closing document for every till shift.
Card fees in reports
Revolut and Stripe fees in the event report.
See your own venue in Ticklio
Pick a time with our team. Send us your venue and we show it set up, seat plan included.