Case Study: Ticklio, Siliko Futsal & UEFA

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When European futsal came to Ljubljana, the challenge was clear — deliver a smooth fan experience from discovery to the final whistle. Together with Siliko Futsal and UEFA Futsal Champions League, Ticklio created a unified system for ticketing, entry, and live coverage that kept over 2,000 fans moving, scanning, and cheering without a single queue.

At a Glance, Key Results

    • 2,000+ attendees across all match days, steady turnout from announcement to final whistle.
    • Siliko was in the hunt for the Round of 16 in the UEFA Futsal Champions League, only a little luck was missing.
    • No queues at the door, smooth check in with QR scanning on standard mobile devices.
    • Five minute staff onboarding for security and box office, first sign in plus one quick demo. See how short the learning curve can be, case study.
    • On site support available throughout the event, zero incidents reported.

One connected journey: ufcl.siliko-futsal.si → vstopnice.siliko-futsal.si → quick scan at the door.

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Unified Setup, Official Site and Ticketing

The official hub ufcl.siliko-futsal.si acted as the single source of truth for news, photo galleries, results and the live table. Fans moved from discovery to purchase on vstopnice.siliko-futsal.si, where the mobile first checkout delivered instant digital tickets. At entry, QR codes were scanned on standard smartphones, keeping peak arrivals flowing.

Operational benefits: fewer handoffs, fewer surprises, faster decisions. Sales and arrivals dashboards updated in real time, while messaging stayed consistent across channels under the WPM Group umbrella, including WPM, Ticklio and Planet Nogomet.

Real Time Coverage and Media Amplification

    • Maximum freshness on ufcl.siliko-futsal.si, with timely news, galleries, match results and the standings table.
    • Through Planet Nogomet within WPM Group, we published dozens of articles that extended reach, supported SEO and kept the community informed.

Five Minutes to Ready, Training and Handover

Security staff and ticket sellers were fully operational in about five minutes, first login plus a single demonstration. The learning curve is intentionally short, so teams can step in quickly even on busy match days. For a comparable handover, see How FC Koper staff took over ticketing after just two matches.

On Site Support, Zero Incidents

Our team provided on site support throughout, ready to resolve edge cases and hardware issues. No incidents occurred, gates stayed clear and the matchday flow remained uninterrupted.

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Outcomes and Advantages

    • Queue free entry, consistent peak flow handling, clear signage and reliable QR scans.
    • Consistent communications across official channels and media partners, unified voice and brand.
    • Actionable data from sales to arrivals, enabling smarter staffing and access control.
    • Professional presence aligned with UEFA Futsal Champions League standards and fan expectations.

Why This Model Works for Sports Ticketing

High demand tournaments leave little margin. By unifying the official site, ticketing and entry, organizers get a single source of truth and supporters get the shortest path from discovery to their seat. The outcome is fewer bottlenecks, less manual work and more focus on the match.

Partner with Ticklio to make your next event accessible and impactful.

📧 info@ticklio.com | ☎️ +386 70 838 863

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