Case Study: Ticklio’s International Debut

Case Study: Ticklio’s International Debut

Bywpm

RK Lokomotiva Zagreb partnered with Ticklio to deliver a clean, modern ticketing experience for two EHF European League, Women fixtures. Across both matches, more than 1,000 fans purchased tickets online, arrived with confidence and entered quickly using smartphone QR validation. The club celebrated two wins and qualification for the group stage, while operations remained stable from first sale to final whistle.

Clear fan journey from discovery to purchase

Fans explored fixtures and news on the official Lokomotiva website, then completed their purchase on the ulaznice.rklokomotiva.hr ticketing page powered by Ticklio. This separation kept things intuitive. Discovery happened on the club site, while checkout and ticket delivery ran on Ticklio for speed, security and reliability. Supporters received instant digital tickets and a clear reminder to bring the QR on their phone.

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Entry that just works

Stewards used standard smartphones to validate QR codes. There was no special hardware and no separate app. Every scan updated in real time, which gave the club live visibility of arrivals and allowed quick lane adjustments when needed. The result was a steady flow, no noticeable queues and zero reported incidents across both fixtures.

Onboarding in minutes

Sales staff and stewards completed a short, few-minute onboarding and were immediately comfortable with sales, scanning and reporting. Because Ticklio runs in the browser with a guided layout, teams were productive right away, including at peak times around kick-off.

Case Study: Ticklio’s International Debut

Verified complimentary tickets with single-use coupon codes

Lokomotiva needed a simple but controlled way to distribute free tickets to partners and community groups. Ticklio provided a single-use coupon workflow. Each recipient received a unique code valid only once, entered it on ulaznice.rklokomotiva.hr and claimed a free digital ticket in minutes. Organizers saw a full audit trail including redemption time and ticket ID, which removed spreadsheets and manual checks while ensuring every complimentary seat was authentic.

 

 

One ecosystem with WPM

The redesigned Lokomotiva website was delivered by WPM. Ticklio is part of the WPM Group, so content, ticketing and entry run as one ecosystem. This meant faster updates, fewer handoffs and a consistent fan experience across discovery, purchase and scanning. Learn more about the group at wpm.si.

Outcomes that matter

Two wins secured a place in the EHF European League, Women group stage. On the operations side, the club benefited from transparent pricing, real-time dashboards and post-match reporting without extra tools. Most importantly, fans experienced a smooth mobile journey that started on the club website and finished at their seats without delays.

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What’s next

As Lokomotiva steps into the group stage, Ticklio is ready for higher demand. The platform supports high-volume scanning on standard phones, live sales and arrivals monitoring and the same verified complimentary distribution for partners. For clubs and federations planning their next fixtures, Ticklio keeps ticketing fast, clear and dependable.

Want quick onboarding, fast entry and clear reporting for your next match or tournament? We are ready to help.

📧 info@ticklio.com | ☎️ +386 70 838 863 | 🌐 ticklio.com | 🏢 wpm.si

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